“FuseDiligenceTM dramatically leverages the ability for individuals, teams and communities to drive substantial business improvement through collaborative discussion, assessment, scorecarding, budgeting, prioritization and planning.”
What is it? Incredible ground breaking, and patent pending, Collaborative Business Improvement SoftwareTM. Well beyond just assessment software, FuseDiligenceTM is based on FuseTalk and includes all of the collaborative capabilities for establishing continuous improvement, including discussion forums, blogs and wikis.
What is the value proposition? A whopping ROI in the short term, medium term and long term. A whole portfolio of benefits but, fundamentally, it allows organizations to achieve substantial improvement in operating, tactical and strategic ways. You get incredible leverage from the platform, getting much more done with much less effort. No matter how you approach an improvement plan, whether it's due diligence checklists, risk assessment software or more positive methods to improve upon management performance. FuseDiligenceTM is the solution.
Who’s it for? It’s for everyone, but primarily managers and consultants. Ultimately you want to improve upon managerial decision making whether that happens internally or faciliated externally.
What does it do? It allows you to have substantially better business decision making by being systematic about continuous improvement. FuseDiligenceTM can easily replace your current group decision making process and make it secure and web accessible.
How does it do that? By allowing you to benchmark any aspect of your business and capture, improve upon and re-use templates with content, expertise, scorecards, assessment, budgets and action plans. It leverages all of the activities we do to operate and realize business improvement - but instead of them being performed in isolation and in an ad hoc fashion, they are done in a systematic and collaborative way.
How does that differ from alternative approaches to business improvement? Ask yourself, do my employees have expertise and systematic ways of working? Sure they do. If they didn’t, you’d already be bankrupt. The problem is that your expertise walks out the door all the time. And while they were on the payroll, they did all sorts of systematic and knowledge based work, in many cases in isolation from others using solo spreadsheets, documents and the famous email inbox as their system. They interacted with others through email and they had access to some specialty software to do their job. But employees leave and, often, the only knowledge that is transferred is very basic; many employees leave or are fired without notice, and there's no training overlap.
You have lots to talk about and improve upon, but what you don’t have is the time to input all of this from scratch.
You know your business and what it’s made up of – your products, services, customers, partners, suppliers, information, fixed assets, financial assets, processes, strategies, tactics, operations, competition, opportunities, risks, and ideas.
All of these aspects of your business are buried behind complex custom or commercial software packages, with only a small percentage of proficient users per organization.
And all of your discussion is hiding in email, private folders, Exchange, Lotus Notes and Google; much of it is often archived long before its “best before date”.
So we make it easy for you to get the key information into FuseDiligenceTM – very efficiently through data partnering. With data partnering, virtually any source of data can make its way into FuseDiligence for discussion, assessment, scorecarding, budgeting or planning.
Then we allow you to create simple models or templates that you can reuse and customize on demand. Any category of improvement, decision making, or benchmarking that you create can have a separate data partner and you can turn on or turn off any of the management plug-ins. So you have a flexible business improvement system that is extremely easy to use.
Where does the continuous improvement content come from? It’s all around you. Internally, it’s in employees' heads, spreadsheets, check lists, procedures, and policy documents. Externally, it’s available as check lists, white papers, books/e-books, magazines, conference and speakers' materials. All enormously underutilized information and expertise assets.
Where do I start? You can start anywhere but usually it is good to start with an area of the business that is very inefficient, very costly or that is very strategic and critical to your future. Think in terms of significant risks or opportunities, and many ideas will come to the forefront.