spacer
spacer
spacer
Case Study - IBO (International Baccalaureate Organization)
PDF Version, Click Here.

Company Overview
The International Baccalaureate Organization (IBO) is a non-profit educational organization that was established in 1968.

The IBO aims to develop inquiring, knowledgeable and caring young people who help to create a better and more peaceful world through intercultural understanding and respect. To this end, the IBO works with schools, governments and international organizations to develop challenging programmes of international education and rigorous assessment.

These programmes encourage students across the world to become active, compassionate and lifelong learners who understand that other people, with their differences, can also be right. The IBO offers three programmes to a wide variety of schools located throughout the world:

  • the Diploma Programme, for students in the final two years of school before university;
  • the Middle Years Programme (MYP), for students aged 11 to 16; and,
  • the Primary Years Programme (PYP), for students aged 3 to 12.

One of the many services that the IBO provides for its member schools is the online curriculum centre, more commonly referred to as the OCC. The OCC is a web-based resource (available in English, French, Spanish and Chinese) for teachers of the three academic programmes of the IBO mentioned above. The OCC's express purpose is to develop and nurture an international online community to support the three IB programmes and reflect the IBO's overall mission. It achieves this by allowing teachers to:

  • View the contents of curriculum materials;
  • Exchange details of useful resources (e.g. web sites, books, magazines);
  • Exchange teaching ideas;
  • Discuss curriculum issues with other teachers from around the world;
  • Have active input into curriculum developments;
  • Read the latest IBO news and information;
  • Take part in online training; and,
  • Access workshop leader materials.

Business Challenge
In November 2001, the IBO received a development grant of US$1 million to develop the online curriculum centre. A percentage of this budget was set aside to redesign the OCC web site. In redesigning the site, it was clear that there was a need to incorporate a discussion forum facility that could be fully integrated with its existing ColdFusion environment and Oracle database.

More fundamentally, however, the IBO was also faced with the challenge of finding a new virtual environment that would facilitate knowledge sharing and information exchange between teachers globally, and also help to establish professional learning communities online. At the heart of these professional learning communities are mechanisms that support and encourage teachers in their own learning and the sharing of good practice. Researching software and environments to do this proved to be a daunting task for the staff working in the OCC department.

Solution
After considering various options, the IBO found that FuseTalk had many of the features that they were looking for from a discussion forum environment. In addition, the marriage of a Flash Communication Server and FuseTalk's Virtual Meeting Module meant that users would be able to have real-time chats and discussions with video and audio to enhance the existing forum-based threaded discussions. This was seen as a real and substantive benefit.

Staff in the OCC team found the forums to be quite easy to create and administer. Each subject area has its own category, and each category is moderated by an online faculty member. (Online faculty members are usually IBO teachers appointed for their subject expertise and experience teaching the IBO programmes.) The online faculty member answers teachers' queries through the forums, and they are also encouraged to initiate discussion and debate to keep the forums active.

The OCC team has also set up a number of password-protected categories for external consultants, workshop use, and for staff to test and experiment the forums.

Results
Today, the OCC website contains over 45,000 messages in over 11,000 topics across 100 active forum categories. It is used by over 22,000 teachers worldwide to communicate actively with their colleagues across geographical, language and cultural boundaries.

With the advent of virtual learning and communication environments, there are exciting opportunities for international educators to develop communities of learners with new possibilities for cooperation, collaboration and knowledge product construction. The OCC can now take a leading role in facilitating this process and emerge as a powerful tool for enriching cross-school relationships.

One such example occurred in March 2004, when the IBO staged its first online global conference via the OCC. It was most fortunate to have John Abbott, President of the 21st Century Learning Initiative, as the keynote speaker. John is well known to international educators, and has delivered a number of addresses to IB teachers in the different IBO regions. John is currently involved in exploring new understandings about the brain, human intelligence and human memory to understand human learning better and how it can be facilitated further by communities around the world. He used these perspectives to reflect upon the many questions and issues contained within the conference theme. Participants were able to engage with his thoughts and insights through the conference discussion forums and the synchronous chat facility - all of which was made possible by FuseTalk.

Product Used
FuseTalk Educational Edition

WebSite
URL: http://online.ibo.org