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Welcome
Welcome to FuseTalk Support. Our customers rely on us for great support and we're proud of fast response and personal, friendly approach. From our evaluation support to our support and maintenance program, we're committed to ensuring that you get the best experience possible. Purchasing a support & maintenance contract gives you piece of mind. You can contact our support department when you have a problem or question and you have access to the latest version of the product at all times.

Evaluation Support
If you are evaluating FuseTalk, and require assistance with the product please don't hesitate to contact our support department. We provide free 30 day E-mail support during your evaluation of FuseTalk. Use one of the support methods below to contact our support team.

Client Support
All customers who have a valid support & maintenance contract have access to the client services area to use our support forums and download updates . Click the Member Login button to login to the client area.

Support & Maintenance Program
Basic Edition

- $398 US with product purchase (1 year)
- $498 US after product purchase (1 year)

Standard Edition

- $798 US with product purchase (1 year)
- $998 US after product purchase (1 year)

Education Edition

- $849 US with product purchase (1 year)
- $998 US after product purchase (1 year)

Enterprise Edition - $1198 US with product purchase (1 year)
- $1498 US after product purchase (1 year)

What is included in Support & Maintenance:

  • 1 year of access to the Client Services Area
  • 1 year of access to the FuseTalk support forums
  • 1 year of E-mail support
  • 1 year of Phone support (excludes Basic Edition Licensees)
  • 1 year of free point releases and major release upgrades
  • 4 Hour response time (during regular working hours, not including statutory holidays, 9AM - 5PM Eastern Daylight Time)
Support Contacts
To contact support please use one of the methods below:

E-mail: support@fusetalk.com
Phone: 1-613-249-9205 option 3
Forums: Client Forums (only for customers with valid support & maintenance)